Privacy Policy

Last Updated: October 25, 2023

Introduction

At Novamind · Psychiatry NYC ("we", "us", "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you use our website at novamindpsychiatry.com ("Website") and our psychiatric services ("Services").

This policy does not apply to information collected by any third party, including through any application or content that may link to or be accessible from the Website.

Please read this policy carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, your choice is not to use our Website or Services.

Information We Collect

Personal Information

We may collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, email address, telephone number, and other identifiers ("personal information");
• About your internet connection, the equipment you use to access our Website, and usage details.

Health Information

As a healthcare provider, we collect protected health information ("PHI") as defined by the Health Insurance Portability and Accountability Act ("HIPAA"). The handling of this information is governed by our HIPAA Notice of Privacy Practices, which is provided to all patients.

How We Collect Information

We collect information:

• Directly from you when you provide it to us (such as when you contact us, schedule an appointment, or complete forms)
• Automatically as you navigate through the Website (information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies)
• From third parties, for example, our business partners

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you
• To provide you with information, products, or services that you request from us
• To fulfill any other purpose for which you provide it
• To provide you with notices about your account or appointments
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us
• To notify you about changes to our Website or any products or services we offer or provide through it
• For any other purpose with your consent or as permitted by law

Use of Health Information

Your health information is used and disclosed as described in our HIPAA Notice of Privacy Practices.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide:

• To our service providers to perform services on our behalf
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets
• To fulfill the purpose for which you provide it
• For any other purpose disclosed by us when you provide the information
• With your consent
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request
• If we believe disclosure is necessary to protect the rights, property, or safety of Novamind · Psychiatry NYC, our patients, or others

Disclosure of Health Information

Your health information is disclosed only as described in our HIPAA Notice of Privacy Practices.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Third-Party Services

The Website may contain links to third-party websites or services, including payment processors, scheduling systems, and telehealth platforms. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

We only partner with third-party services that maintain appropriate security and, where applicable, HIPAA compliance. However, we cannot guarantee the security or privacy practices of these third parties.

Children's Privacy

Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us using the information provided below.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new privacy policy on this page and notify you through a notice on the Website home page or via email.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: